Results-driven professional with over 7 years of experience in customer service, sales, and business development. I have 4 years and 6 months of experience handling inbound customer support for major accounts such as AT&T and DirecTV, assisting customers with billing, technical support, account management, retention, and sales concerns.
I also have 2 years and 10 months of Business Development Representative experience focused on cold calling, lead generation, appointment setting, CRM management, follow-ups, and qualifying leads. I am highly organized, adaptable, and results-driven, with strong communication and problem-solving skills, and I am seeking long-term remote opportunities where I can contribute my customer service and sales expertise while continuing to grow professionally.
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