Every customer interaction is an opportunity to build trust—and that's exactly how I approach my work.
I'm a Customer Experience & Shopify Operations Specialist with over 3 years of experience supporting international eCommerce brands. I specialize in helping Shopify businesses deliver outstanding customer experiences while keeping day-to-day operations running smoothly.
Throughout my career, I've handled high-volume customer support through Gorgias, resolving order inquiries, shipping issues, returns, exchanges, refunds, warranty claims, and product questions with empathy and professionalism. I'm equally comfortable working behind the scenes in Shopify, managing orders, coordinating with warehouse and operations teams, monitoring inventory, and ensuring customers receive timely and accurate resolutions.
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