Highly organized Bachelor of Science in Nursing graduate with hands-on experience as a Medical Virtual Assistant, supporting US-based healthcare providers in administrative and patient-care coordination tasks. Proficient in EMR/EHR management, medical documentation, appointment scheduling, patient communication, insurance verification, and referral processing. Strong understanding of HIPAA compliance, medical terminology, and healthcare workflows. Backed by extensive BPO leadership and customer service experience, bringing excellent communication skills, accuracy, and professionalism in a remote healthcare environment. Also, More than 6 years in the telecommunications industry, bringing broad vision in sales, marketing, technical and customer care to start-up and high-growth companies with proven experience in network/hardware/operating system trouble shooting, PC assembly, system integration, technical support and customer service helpdesk. I have strong analytical skills and broad range of computer expertise and commended for top notch organizational skills. Recent experience in Lead Research, ROTA Schedule for a home care in UK, Social Media Marketing, Bookkeeping using Sage software, VA for a Real State company using MLS software, hudhomestore site, awesome.realeflow site, Har site, Craigslist and General VA. I can?t speak for the other candidates but I know why I?d be a great fit for this job. I am the right choice because I have a 18 year track record of taking on progressively responsible roles in the field, exceeding objectives and growing the business. I have always been counted on to represent my company, train others and assist wherever needed. I continue to learn and improve my skills by taking advantage of any relevant continuing education opportunities. Although I have a history of success, I am still hungry to meet new goals and overcome challenges. I know that we can be partners together in success.
