Dental Virtual Assistant | Dental Insurance Verification and Claim Support | Medical Admin Support

I am a Dental Virtual Assistant supporting dental practices with insurance verification, claims support, and administrative tasks. I help providers reduce claim delays, maintain accurate documentation, and keep daily operations organized.

I bring over 10 years of experience as a Registered Nurse and almost 4 years supporting a U.S. Dental Insurance company as a Customer Service Representative and Quality Assurance Analyst. I understand both clinical workflows and insurance processes, including eligibility checks, benefits breakdown, prior authorization, and claims follow up.

I am familiar with the following tools:
EHR and Practice Management: Open Dental, Dentrix
Communication and Collaboration: Slack, Zoom, Google Meet
Productivity and Office Tools: Microsoft Office, Google Workspace

I am comfortable navigating payer portals, managing patient data, and maintaining clear communication with both patients and providers. I am comfortable handling high volumes of calls, detailed documentation, and HIPAA-compliant communication with providers and patients.

I am available for full-time work during U.S. time zones and can align with your preferred schedule. I am looking for a long-term position where I can grow with a dental practice or healthcare business and become a reliable part of the team.

I value accuracy, clear communication, and consistency. When I commit to a role, I show up on time, meet deadlines, protect confidential information, and take ownership of my responsibilities.