Dedicated healthcare professional with six years of experience supporting healthcare
operations and ensuring seamless communication between providers, insurance
payers, and patients.
Skilled in insurance verification, prior authorizations, claims
billing, appeals and grievances.
Strong knowledge of HIPAA compliance, CPT
codes, and ICD-10 coding, with proven ability to deliver accurate documentation and
secure patient information.
Experienced in call quality auditing and chat-based
support, consistently providing professional, empathetic, and detail-oriented service.