Quality Analyst Supervisor with 4 years of BPO experience transitioning into a General Virtual Assistant role. I bring strong organizational skills, attention to detail, and a proactive approach to managing tasks efficiently from my background in leading quality assurance operations and delivering exceptional customer service at Teleperformance. My experience in data analysis, process improvement, and team coaching has taught me the importance of accuracy, clear communication, and delivering reliable results. I'm adaptable, dependable, and committed to helping businesses run smoothly by providing professional virtual support with the same level of excellence I've maintained throughout my BPO career.
