I am an innovative senior systems administrator with extensive experience in technical support and training, case management, software troubleshooting and root cause analysis, as well as software documentation.
On top of my experience as a systems administrator, I've also worked as a team leader and had experience managing a team of 20+ individual contributors and provided mentorship to ensure that we were able to meet and maintain our KPIs for smooth operations.
I've also worked with various non-profit organizations as a project assistant for various programs, including events, lobbying efforts; and social media campaigns.
I'm fluent in English, Filipino and can speak intermediate Korean.
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