Hi! I’m Caryl Hannah
I’m a Customer Support Specialist with 7 years of experience supporting US-based e-commerce accounts like Amazon and Target. I handle high-volume customer interactions (30-50 inquiries daily) across email, chat, and phone while maintaining fast, accurate, and friendly service.
I specialize in helping online businesses keep their customers satisfied by resolving issues quickly and efficiently whether it’s order tracking, refunds, returns, billing concerns, or general inquiries.
I’m experienced working in fast-paced environments where attention to detail, speed, and professionalism matter. I’m also comfortable following SOPs and adapting quickly to new systems and workflows.
What I can help you with
- Email, chat & phone customer support
- Order processing, tracking, refunds & returns
- Customer issue resolution & escalation handling
- CRM & ticketing systems (Salesforce and similar tools)
- Basic Shopify support & admin tasks
- High-volume inbox & queue management
I’m fast, reliable, detail-oriented, and comfortable handling high-volume support while keeping quality high.
If you’re looking for someone who can step in, manage your support queue, and take care of your customers with consistency and care. I’m ready to help and grow with your team!
