Currently a Senior Client Support Analyst at LSEG, I ensure seamless client experience by resolving technical i-----------, managing communications, and driving process improvements in a fast-paced trading environment.
Previously as a Project Manager at Broadridge, I leveraged my technical and business skills to deliver hight-quality solutions for clients. I have over 3 years of experience in project management, having previously worked as Senior Technical Implementation Specialists at Refinitiv, an LSEG business. I hold a Bachelor of Science in Computer Science from Emilio Aguinaldo College and certifications in Certified Associate in Project Management (CAPM), Agile Foundations, and Scrum: the basics. My expertise includes client relations, project implementations, and business process improvement. I am passionate about collaborating with cross-functional teams to drive project success and customer satisfaction.