Hi, I’m Fitzgerald, a customer-focused support specialist with over 5 years of experience in e-commerce and technical support. I have handled retail concerns, delivery issues, account updates, and driver support including password resets, onboarding assistance, and basic troubleshooting. I specialize in resolving escalations, providing step-by-step guidance, and ensuring high customer satisfaction. I am detail-oriented, organized, and committed to delivering excellent service while maintaining efficiency and professionalism.
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