Detail-oriented Forex & Financial Support Specialist combining over 7 years of multi-channel customer service experience in high-volume environments (iQor, Alorica) with 9+ years of hands-on retail trading expertise in the foreign exchange market (since 2015). Highly knowledgeable in MetaTrader 4/5 (MT4/MT5) ecosystems, algorithmic trading (Expert Advisors/EAs), and trading platforms like TradingView. Proven ability to assist clients with platform navigation, order execution troubleshooting, payment/withdrawal verifications, and strict security compliance (KYC/AML). Equipped with strong problem-solving skills and a deep passion for financial market operations.
