I have experience working as a documentation specialist, Insurance Verification, Scheduling Appointment, and Customer Service Representative. My responsibilities included verifying and updating patients' insurance information to ensure accurate billing, scheduling and confirming medical appointments, and coordinating with healthcare providers to obtain required medical records. I also handled equipment orders while providing excellent customer service, assisting patients with CPAP machines, oxygen supplies, wheelchairs, and other medical equipment. I consistently ensured accuracy, compliance, and patient satisfaction in every interaction.
