Growing businesses need more than just task support they need someone reliable who can manage operations, support leadership, and maintain strong customer experience.
Hi, I’m Bethzy Diaz, a dedicated Executive Virtual Assistant with 6+ years of experience supporting small businesses in B2B, retail, and health & wellness industries. I specialize in keeping operations organized, customers satisfied, and online stores running smoothly.
---Executive Virtual Assistant Support---
Calendar & inbox management (zero-inbox system)
Task tracking & project coordination
SOP documentation & workflow organization
CRM management & customer records
Meeting coordination & follow-ups
Process improvement support
I help founders stay focused on growth while I handle daily operations behind the scenes.
---Shopify eCommerce Support---
Product uploads & optimization
Order processing & fulfillment coordination
Customer support (email & chat)
Refunds, returns, and dispute handling
Inventory updates
Store backend organization
Basic reporting & tracking
I understand that smooth backend operations directly impact customer retention and revenue.
---Social Media Management---
Content scheduling & publishing
Caption writing aligned with brand voice
Community engagement & DM management
Comment moderation & response
Content calendar coordination
Basic performance tracking
I help brands stay consistent, responsive, and organized across platforms.
---Tools I Use---
Shopify
Meta Business Suite
Trello
Asana
Google Workspace
Slack
Zendesk
Gorgias
Zoom
Calendly
Go High Level
What Sets Me Apart:
Strong organizational skills
Fast response time
Attention to detail
Proactive communication
Ability to work independently
Long-term commitment mindset
I take ownership of my responsibilities and focus on delivering consistent, high-quality support that allows business owners to operate with less stress.
If you're looking for an Operations Support VA who understands operations, email management and social media coordination, I would love to support your business.
Verified
