Detail-oriented Healthcare Virtual Assistant with over 3 years of experience providing back-office healthcare support. Specializing in insurance eligibility verification, patient record validation, and accurate documentation to prevent claim denials and improve workflow efficiency.
Key Responsibilities:
•Verify patient insurance eligibility, benefits, co-pays, and coverage details
•Review and update patient records with high accuracy
•Ensure proper documentation to maintain compliance and confidentiality
•Evaluate cases and escalate appropriately when needed
•Provide non-clinical patient support and follow-ups
•Maintain accurate system documentation
•Support billing processes by ensuring complete and verified information
Strengths:
•High attention to detail
•Strong written and verbal English communication
•Independent and reliable remote worker
•Consistent Top Agent awardee for performance and quality
•Committed to long-term client relationships
