Hi, I'm Cristy. I've been working in customer service for over 15 years and have had the opportunity to support customers across different industries, including e-commerce. In my most recent role, I handled email support, helping customers with order inquiries, shipping updates, returns, refunds, and product questions.
What I enjoy most about customer service is being able to help people and turn a frustrating situation into a positive experience. I'm comfortable working with tools like Shopify, Zendesk, and Gorgias, and I'm always willing to learn new systems when needed.
I'm looking for a role where I can contribute my experience, continue learning, and be part of a team that values great customer service.
Verified
