I am a reliable and detail-oriented Customer Service Representative and Administrative Virtual Assistant with over 1.5 years of experience working in fast-paced call center environments, where I handled inbound and outbound calls, resolved customer concerns, managed accounts, and consistently delivered excellent customer support. I also have nearly one year of office-based experience, supporting daily administrative operations such as data entry, document management, email handling, scheduling, and coordination, ensuring smooth and organized workflows.
In addition, I bring one year of experience as a Prosthetic and Orthotic Technician in the healthcare field, where I developed strong attention to detail, confidentiality, accuracy, and patient-focused service. This role strengthened my ability to follow procedures, manage records, and work collaboratively with medical professionals. I studied Radiologic Technology (RadTech), which further enhanced my understanding of healthcare standards, professionalism, and technical documentation, even though I did not complete the program.
I am highly adaptable, organized, and comfortable working remotely with minimal supervision. I take pride in being dependable, proactive, and committed to delivering high-quality support to clients. I am eager to contribute my customer service expertise, administrative skills, and strong work ethic to help businesses run efficiently and provide excellent service to their customers.
