Currently a Technical Writer at Optum, leveraging over two years of experience in content improvement and maintenance to create knowledge assets that align with organizational standards. With Lean Six Sigma certifications, a systematic approach to process optimization is applied to ensure the efficiency and quality of technical communication initiatives.
Previous roles in Learning and Development have strengthened the ability to analyze, plan, and execute content strategies while collaborating with stakeholders to meet organizational goals. Dedicated to delivering structured, high-quality documentation that supports both stakeholders and clients effectively.
