Reliable Operations & Growth Specialist for Home Service Businesses & E-Commerce | Streamlining Executive & Admin Support, High-Impact Recruitment & Scheduling and Quality Customer Service — Optimizing Systems to Drive Growth

Are operational bottlenecks holding back your business growth?

Growth-minded CEOs and founders shouldn't be bogged down by daily administrative gridlock. I provide high-level Executive Support and Operations Management tailored specifically for fast-scaling E-Commerce brands and Service-Based Businesses (including cleaning companies, lawn care businesses, and other home field services).

As an Operations & Growth Specialist, I act as the operational engine behind busy founders. Whether managing executive back-office systems, recruiting reliable field staff, or handling high-stakes client communication, I ensure your day-to-day business runs without friction.

How I Support Your Business:

⚙️ Business & Systems Operations (Home Service & E-Commerce)
Dispatch management, field service software coordination (Jobber, ZenMaid), and e-commerce order workflow tracking.
Standard Operating Procedure (SOP) development to systemize daily tasks.

👥 HR, Recruitment & Staff Scheduling
End-to-end recruitment: job posting, candidate screening, interviewing, and onboarding.
Rostering, shift planning, and managing cleaner/field-staff dispatch logistics to ensure 100% coverage.

💼 Executive Assistance & Business Admin
Inbox zero management, high-level calendar architecture, and executive administrative support for business owners.

💬 Customer Experience (CX) & Speed-to-Lead
Handling inquiries, converting lead calls/messages into bookings, and resolving client escalations to maintain 5-star reviews.

📩 Let’s connect: ----------- or send me a direct message here on OLJ to discuss streamlining your business operations and team management.