I have experience working across healthcare and finance operations, where accuracy, compliance, and process efficiency were critical. In healthcare, I handled patient calls, processed authorizations, and maintained compliance documentation, ensuring all information met regulatory standards. I also worked with systems like SAP and Brightree, along with Microsoft Excel for tracking, reporting, and daily operational tasks.
In my previous role in finance operations, I was responsible for processing transactions and preparing reporting files. This role strengthened my attention to detail, data handling skills, and ability to work with structured processes and deadlines.
