Senior Siebel Developer with 13 years of experience delivering large-scale CRM solutions across telecommunications, banking, energy, public sector, and data-center industries. Highly skilled in Siebel Configuration, eScript, Workflows, EAI (SOAP/REST), SQL/PLSQL, BI Publisher, and automation using VBA/VB6 and Batch/Shell scripting. Known for resolving complex issues, improving system performance, and building automation tools that reduce manual effort. Experienced in supporting global, cross-functional teams in both Agile and waterfall environments.