Strategic E-commerce Operations Leader with 7+ years of experience driving efficiency, customer satisfaction, and revenue growth in high-volume online businesses. I specialize in bridging the gap between front-end customer engagement and back-end operational workflows. A proven expert in scaling remote teams and optimizing performance, I have led recruitment, onboarding, and training initiatives to ensure every hire contributes strategically to business goals. From improving order fulfillment and managing refunds to maintaining compliance and operational standards for global brands, I take full ownership of e-commerce workflows to deliver consistent results, long-term stability, and sustainable growth.
