I’m a non-voice Customer Support & Operations Specialist with 8+ years of experience supporting gaming, finance, and digital platforms through email, chat, -----------, and ticketing systems. I handle high-volume inboxes, case investigations, escalations, and workflow coordination from inquiry to resolution.
I’m detail-oriented, reliable, and experienced in request triage, follow-ups, and documentation to keep processes organized and on time. I work fully remote and am looking for a long-term, stable role.
Key skills:
• Non-voice customer support (email, chat, tickets)
• Inbox management & request triage
• Case ownership, investigation & escalation
• Bug reporting & QA coordination
• App store review & feedback handling
• Documentation & workflow tracking
