Dedicated professional with over 15 years of experience in customer-focused roles within the BPO industry. Highly organized and detail-oriented with a proven ability to support business operations through reliable administrative assistance, customer support and task management. Skilled in building strong collaborative relationships through effective influencing and networking. Results-driven and trusted to handle confidential information with discretion and professionalism. Proactive and adaptable, with strong communication skills, excellent time management, and continuous improvement mindset to streamline processes and support executive decision-making. Expertise includes process improvement, project management, communication and coordination, employee development, stakeholder/customer management and providing Operations support.
Verified
