I am a Technical Support Specialist with experience supporting US-based clients through email and ticketing systems.
I currently work remotely for a US cybersecurity company where I handle technical issues, troubleshooting, and customer communication in English.
My strengths include:
• Email and ticket-based customer support
• Technical troubleshooting with clear, step-by-step solutions
• Professional written communication
• Documentation and issue escalation
• Working independently with minimal supervision
I specialize in non-voice support and am looking for a long-term, part-time remote role where I can provide reliable and consistent technical support.
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