Hi, I’m Rizfel, an experienced E-commerce Support Specialist and Chargeback & Dispute Analyst with a background in Shopify stores and credit repair services.
I help online businesses protect revenue, reduce chargebacks, and resolve customer issues quickly. I’ve worked with Shopify brands handling disputes, refunds, and customer support while maintaining high satisfaction and organized case management.
My experience includes reviewing credit reports, filing disputes with Experian, Equifax, and TransUnion, and preparing strong dispute evidence for payment processors like Stripe and PayPal.
What I can help you with:
• Shopify chargeback responses
• Preparing dispute evidence packages
• Customer support (email/chat)
• Refunds, returns, and cancellations
• Credit repair dispute processing
• CRM and case management
• E-commerce operations support
Tools I’ve worked with:
Shopify | Stripe | PayPal | Zendesk | Gorgias | Credit Repair Cloud | Dispute Fox | Client Dispute Manager | Xero | Google Workspace
I’m detail-oriented, reliable, and focused on helping businesses reduce disputes and improve customer experience.
If you're looking for someone who understands both e-commerce disputes and credit repair workflows, I’d be happy to help.
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