I’m a detail-oriented and reliable Healthcare Virtual Assistant with over 2 years of experience in healthcare customer service and insurance verification. I have experience handling provider calls, verifying patient eligibility and benefits, checking claims and authorization requirements, and maintaining accurate documentation.
I also completed 2 years of Bachelor of Science in Nursing coursework, where I gained hands-on experience in hospital and community healthcare settings. This helped me develop patience, empathy, communication skills, and an understanding of patient care.
I’m comfortable with Google Workspace, Microsoft Office, email, online research, and communication tools. I’m a fast learner, organized, and committed to providing accurate and professional support.
I’m looking forward to helping clients with their healthcare, administrative, customer service, and virtual assistance needs.