Hi, I'm Beatrice, a Medical Virtual Assistant with 2 years of experience providing healthcare customer support and administrative assistance. I have experience assisting US patients and healthcare providers through insurance verification, eligibility checks, benefits explanation, and customer service — including claim, authorization, and referral status follow-ups, and reviewing medical records submitted for appeal documentation.
I am detail-oriented, organized, and committed to delivering accurate and efficient support in fast-paced healthcare environments. I take pride in maintaining professionalism, ensuring smooth communication, and helping healthcare teams stay focused on patient care.
Skills:
• Medical Virtual Assistant
• Insurance Verification
• Eligibility Verification
• Administrative Support
• Customer Service
• Email Management
• Data Entry
• HIPAA Compliance
• Medical Records Review
Verified
