Customer Success–focused Account Manager with experience supporting B2B clients across SaaS, ERP, loyalty platforms, and financial services. Skilled in managing post-sale relationships, onboarding new clients, coordinating with internal teams, and ensuring long-term client satisfaction and retention.
Has handled 50+ active accounts, served as the primary point of contact for clients, and supported partner ecosystems across different industries. Strong background in client communication, issue resolution, and aligning business needs with practical solutions.
Experienced in remote work environments and comfortable working independently with minimal supervision. Known for being reliable, organized, and proactive in supporting client goals.
Ideal roles: Customer Success Manager, Account Manager, Client Support Lead, or SaaS Account Coordinator (Remote)
