I have hands-on experience in server management, physical and virtual deployments, and strong knowledge in troubleshooting desktop and laptop operating systems as well as network-related issues.
In my previous roles, I supported both on-premise and virtual environments, assisting with server setup, maintenance, and basic administration. I am experienced in deploying and supporting physical and virtual machines, ensuring system stability, security, and performance. I also provide end-user technical support, resolving hardware, software, OS, and connectivity issues efficiently to minimize downtime.
I am skilled in diagnosing and troubleshooting Windows operating systems, desktop and laptop hardware, and common network problems such as IP configuration, connectivity, and access issues. I am detail-oriented, adaptable, and able to work independently or as part of a team while maintaining a strong focus on customer service and problem resolution
