I am a Customer Support & E-commerce Virtual Assistant with experience in customer service and online business operations. I have worked as a Customer Service Representative for a financial account, handling customer inquiries, resolving concerns professionally, and following proper procedures to ensure quality service.
I also manage my own online shop, which gave me hands-on experience in order processing, product listing, customer communication, inventory tracking, and after-sales support. I am confident in handling email and chat support, organizing tasks, and using Google Workspace (Docs, Sheets, Drive) and basic task management tools.
As a worker, I want to be known as reliable, detail-oriented, and easy to work with. I follow instructions carefully, communicate clearly, respect deadlines, and am always willing to learn new systems. I am looking for a long-term remote position where I can provide dependable support and contribute to the growth of the business.
