Resilient and detail-oriented professional with over 4 years of experience in customer service, billing, and technical support across industries including telecom, media, and food delivery. Skilled in empathetic communication, I excel at calming irate callers, resolving complex account issues, and turning challenges into positive outcomes.
Currently transitioning into a Virtual Assistant role, I bring specialized strengths in system mapping and workflow visualization, helping clients streamline operations and identify delegation opportunities. I also design decision frameworks that guide entrepreneurs and teams toward confident, structured choices.
Recognized for blending customer service excellence with strategic process design, I am a reliable partner for businesses seeking clarity, efficiency, and professional support
