Hi! I’m Kate — a customer support executive and operations professional with over 20 years of experience supporting customers, teams, and daily business operations. Most of my background comes from corporate and contact center environments, where clear communication, attention to detail, and reliability were essential every single day
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I’ve spent years handling email and inbox support, responding to customer inquiries, following up on complaints and escalations, and coordinating with different teams to make sure concerns were resolved properly. I’m comfortable managing high volumes of messages, keeping records organized, and making sure nothing slips through the cracks.
While my experience started in office-based roles, I’m now transitioning into remote and work-from-home opportunities, where I can offer the same level of professionalism and accountability as a Virtual Assistant or Customer Support support staff. I work well independently, follow instructions carefully, and communicate clearly and respectfully with clients and teammates.
Here’s what I can help you with:
<8efe80624d780eba0c6493ec45140364>Email and inbox management
Customer support (email or chat)
Client follow-ups and escalations
Documentation and record keeping
Administrative and operations support
Basic Canva tasks and document formatting
I’m someone who takes ownership of tasks, values consistency, and prefers long-term working relationships built on trust and clear communication. If you’re looking for a dependable tea-----------mber who shows up, does the work properly, and treats your business with care, I’d be happy to connect.
