Strong communication and interpersonal skills with experience in handling customer inquiries and outbound calls. Skilled in explaining insurance policies, comparing coverage options, and handling objections professionally. Adept at building rapport, identifying customer needs, and providing clear and accurate information. Results-driven with the ability to meet targets while maintaining excellent customer service.

I am a reliable and detail-oriented Virtual Assistant with over 7 years of experience in the BPO industry, specializing in customer service, quality assurance, and outbound support. I have a strong background in handling customer inquiries, insurance verification and prequalified specialist.

I am skilled in communication, problem-solving, and maintaining accuracy in fast-paced environments. I am also adaptable, tech-savvy, and comfortable working remotely with minimal supervision.

I am committed to delivering high-quality work and providing excellent support to help businesses run smoothly.