IT Support Specialist | Microsoft 365 | Intune | Remote Troubleshooting
I am a dedicated IT Support Specialist with 2+ years of hands-on experience in providing technical support, managing devices, and resolving issues efficiently. I specialize in Microsoft 365 administration, Intune device management, and remote troubleshooting using AnyDesk. I am skilled in managing user accounts, assigning licenses, configuring Wi-Fi and device policies, and handling incidents through ticketing systems like Darwinbox.
I'm detail-oriented, proactive, and committed to providing fast and reliable support while maintaining excellent communication with users. I'm also experienced in device deployment, inventory management (AssetPanda), and basic networking.
