Delivering Large-Scale Technical Programs, Cross-Functional Leadership, Enterprise Operations Excellence
EXECUTIVE PORTFOLIO A visual, performance-driven portfolio showcasing leadership maturity, delivery excellence, and operational impact.
<>EXECUTIVE SUMMARY<>
•6+ years as a Senior Technical Project & Delivery Manager leading enterprise delivery program, backed by 23 years in IT including 17 years in Managed Services.
•Experienced managing end-to-end project lifecycles, including scope, WBS, SOW alignment, risk management, and stakeholder governance.
•Led global cross-functional teams across APAC, EMEA, and U.S. regions, ensuring SLA compliance and operational continuity.
•Strong technical foundation in cloud and enterprise infrastructure (Azure AKS, Redis, Cloudflare, Citrix, Active Directory).
•Proven track record improving delivery predictability, operational efficiency, and executive visibility through KPI dashboards and process optimization.
SIGNATURE PROJECTS
Enterprise SaaS Delivery Optimization (Hexacloud / Hostings NextGen Tech) Role: Senior Technical Project Manager Scope: 7 cross-functional teams ? Multi-cloud infrastructure (AKS/Redis/Cloudflare) Impact &
Achievements:
- Established Delivery Governance: Built the company?s first comprehensive delivery governance model, standardizing WAGILE/Scrum execution and enforcing team alignment to decouple release cycles from sprint completion, achieving a high-velocity, predictable release train.
- Drove Process Maturity: Introduced targeted Agile coaching to improve estimation accuracy and workload distribution, significantly increasing sprint predictability and on-time delivery commitments.
- Prevented Scope Creep: Enforced strict scope control mechanisms, maintained requirement baselines, and strengthened change management discipline to prevent uncontrolled expansion of deliverables.
- Mitigated Delivery Risk: Standardized dependency mapping and real-time monitoring via JIRA/Pivotal Tracker, ensuring early escalation and resolution of
