As Assistant People and Culture Manager with a strong customer service background, I offer expertise in employee relations, benefits administration, and generalist duties. I have made significant contributions in succession planning and workforce engagement as well as ensuring compliance with employment and labor requirements. I am also known for my ability to help identify and implement key technology and process improvements. I am responsible for developing, advising and implementing policies in relate to the effective use of personnel within an organisation. I ensure that the organisation employs the right balance of staff in terms of skills and experience, and that training and development opportunities are available to employees to enhance their performance in order to achieve the organisation’s objectives. Ensuring employees know what benefits are offered by the company. Assisting employees with the enrollment process for savings and insurance schemes. Answering any questions employees have about their benefits. Communicating with insurance and savings providers to resolve issues. Conducting presentations that educate employees about their benefits. Informing employees about any changes to the benefits structure. Ensuring the company's benefits and leave-of-absence policies comply with law. Keeping up-to-date records of each employee's benefit profile and calculating what the cost to company is for each benefit offered.