A detail-oriented and reliable customer service professional with experience in educational publishing, EdTech support, and order management. Skilled in handling customer inquiries through chat and email, resolving access and technical issues, and ensuring accurate processing of purchase orders. Knowledgeable in managing subscriptions, verifying order details, and maintaining data accuracy to prevent errors. Known for clear communication, strong problem-solving skills, and a commitment to delivering high-quality service and customer satisfaction.
