Detail-oriented professional with experience in customer service, healthcare support, administrative operations, technical documentation, and engineering. Nearly 2 years of experience supporting U.S. healthcare members through benefits verification, claims assistance, and customer support while consistently meeting quality and productivity targets. Licensed Mechanical Engineer with additional experience in data validation, QA/QC, documentation management, and technical support. Known for strong communication skills, attention to detail, reliability, and the ability to quickly learn new systems and processes in remote work environments.
Verified
