I am a results driven Billing Specialist and Customer Support Professional with over three years of experience helping businesses manage billing, payments, and customer accounts efficiently.
I handle invoicing, memberships, cancellations, refunds, and account concerns through email and phone support, consistently maintaining over 95 percent KPI performance. I focus on accuracy, speed, and clear communication to reduce errors and keep customers satisfied.
I have hands on experience with Zoho, Stripe, and Google Workspace, along with strong skills in customer support, data entry, billing operations, and basic sales and marketing support. I adapt quickly to new systems and follow processes with minimal supervision.
If you need a dependable professional who can protect your revenue and deliver excellent customer experience, I am ready to help.
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