Hi! I’m Lianna, a Registered Nurse with a Bachelor of Science in Nursing and experience as Virtual Healthcare Assistant. I have experience working with patients and healthcare teams, handling inbound and outbound calls, scheduling appointments, following up on medications and patient concerns, updating patient information, managing medical records, and coordinating with providers, pharmacies, clinics, and home health agencies. I am familiar with EHR systems and I have a good understanding of medical terminology, patient confidentiality, and HIPAA principles. I am detail-oriented, organized, compassionate, and committed to providing accurate and professional support. I am comfortable working remotely, learning new systems, and adapting to different workflows. My goal is to use my nursing knowledge and administrative experience to help healthcare providers and teams deliver efficient and quality patient care. I am reliable, willing to learn, and always make sure that my work is completed accurately and on time. I would be happy to bring my skills, dedication, and positive attitude to your team
