I’m a Healthcare Operations Virtual Assistant with experience supporting high-volume medical practices through structured patient services, insurance workflows, and revenue cycle coordination.
I’ve managed 60–80 patient interactions daily while maintaining 98% QA documentation accuracy and contributing to a 15–20% productivity increase through workflow optimization and compliance-focused documentation practices.
My expertise includes:
Insurance verification (Medicaid, Medicare, Commercial)
Prior authorizations & referral coordination
Revenue cycle support & denial follow-ups
EMR documentation & QA monitoring
High-volume patient communications
HIPAA-compliant records management
Process improvement & onboarding support
Beyond administrative tasks, I focus on operational efficiency-reducing delays, improving documentation accuracy, and supporting smoother patient workflows.
Currently seeking an Australian-based or day-shift, part-time opportunity with a growing healthcare practice that values structure, compliance, and long-term collaboration.
