Customer Service and Technical Support professional with over two years of experience handling customer support, technical troubleshooting, billing concerns, and dispute resolution across various industries. Experienced in managing high-volume inbound and outbound calls while maintaining accuracy, efficiency, and a strong focus on customer satisfaction. Skilled in resolving complex issues, handling sensitive fraud and dispute cases, and providing clear, empathetic support. Currently seeking a remote opportunity as a Virtual Assistant where strong communication skills, attention to detail, and customer-focused experience can be used to support business operations effectively.
