I am a customer service and operations professional with experience in BPO environments, handling customer inquiries, resolving issues, and ensuring high-quality service delivery. I have worked as a Customer Service Representative, Customer Experience Agent, and Operations Customer Expert, which developed my communication, problem-solving, and multitasking skills in fast-paced settings.
Alongside my customer service background, I also have knowledge and interest in bookkeeping and basic financial record management. I studied bookkeeping during my 2 years in senior high school, and college days up until today. I am familiar with handling data entry tasks, organizing records, and maintaining accurate documentation, with a strong focus on accuracy and attention to detail.
I am proficient in Microsoft Office (Excel, Word), Google Workspace, Canva, and other productivity tools, and I am comfortable working with spreadsheets and administrative systems. I am highly adaptable, reliable, and capable of working independently in remote environments with minimal supervision.
I am seeking a long-term remote opportunity where I can contribute my skills in customer support, virtual assistance, or bookkeeping support while continuing to grow professionally and provide value to my employer.
