Hi Sir. My name is Michael Cayanan and I am from the Philippines.
I've been in the IT industry for nearly nine years, specializing in Microsoft 365 and Azure environments. My expertise spans advanced troubleshooting, identity protection, and tenant hardening, with a proven track record of safeguarding cloud infrastructures through Conditional Access, MFA, and policy enforcement.
In my current role, I provide 2nd level support across Microsoft 365 services—including Exchange Online, Teams, SharePoint Online, and OneDrive—ensuring secure account management, compliance, and seamless collaboration. I have hands-on experience implementing and maintaining DLP, Safe Links, and Safe Attachments policies, while also leading investigations into mailflow, authentication, and integration issues.
My role encompasses a broad range of responsibilities focused on optimizing user experience, reinforcing security, and ensuring operational excellence across both on?premises and cloud environments. This includes managing access permissions, maintaining domain and IP address whitelists and blocklists, and monitoring the status of email workflows.
I currently have limited experience with VPN configurations and firewall management; however, I am eager to undergo training and further develop these skills to ensure I can perform my role successfully and contribute effectively to organizational goals.
On the identity and access front, I am deeply skilled in Azure Active Directory and Entra ID, managing RBAC, Privileged Identity Management (PIM), and Conditional Access policies to balance strong security with user productivity. I routinely monitor sign-in activity, analyze risk alerts, and respond to suspicious access patterns to protect organizational assets.
Beyond technical execution, I am committed to documentation and knowledge sharing—developing playbooks, leading i----------- response efforts, and collaborating with vendors and Microsoft support on high-priority escalations. My certifications, including AZ-104, AZ-500, SC-900, AZ-900, MS-900, and Windows Server Administration, reinforce my ability to deliver secure, compliant, and resilient cloud solutions.
I look forward to the opportunity to connect and discuss how my background can contribute to your team’s success.
Regards,
Myke (Michael Cayanan)
