I’m a customer service professional with over nine years of experience supporting international customers across sales and service roles.
I began my career as a Sales and Service Consultant with a US-based telecommunications company, where I handled customer inquiries, billing and technical concerns, and sales opportunities in a fast-paced environment.
For the past seven years, I’ve been working with a New Zealand–based personal insurance company as a Sales, Service, and Email Consultant. In this role, I support customers through phone and email, assist with policy changes, explain coverage, and ensure each interaction is handled accurately and with empathy.
I’m known for being reliable, calm under pressure, and detail-oriented, and I take pride in turning customer concerns into positive experiences. I enjoy roles where I can combine strong communication skills with problem-solving and deliver consistent, high-quality service.
