Healthcare Quality Assurance Specialist & Team Lead with 10+ years of experience in U.S. healthcare operations, medical billing, and revenue cycle management. Experienced in claims review, denial management, insurance verification, SOP development, workflow optimization, and HIPAA-compliant processes.
Worked with leading organizations including Optum and Conduent, supporting major U.S. insurance programs such as UnitedHealthcare, Blue Cross Blue Shield, Aetna, and Cigna.
Strong background in team leadership, performance monitoring, and process improvement. Seeking long-term opportunities to contribute to operational excellence.
