I am an experienced **Mortgage Loan Processor and Executive Assistant** with a strong background in Australian mortgage operations, executive support, administration, client communication, and workflow coordination.
I have **2 years and 11 months of experience in Australian mortgage loan processing**, supporting brokers and clients throughout the end-to-end loan process. My responsibilities included collecting and reviewing supporting documents, conducting VOI checks, assessing PAYG and self-employed income, reviewing expenses and liabilities, completing serviceability calculations, preparing applications through ApplyOnline, updating lender portals, ordering valuations, following up on conditional approval requirements, coordinating with brokers and lenders, and supporting files through settlement.
I am familiar with mortgage tools and systems such as **ApplyOnline, lender portals, serviceability calculators, HubSpot, email, Google Workspace, and document management platforms**. I understand the importance of accuracy, compliance, documentation, and proactive follow-up when managing multiple loan applications at different stages.
Alongside my mortgage experience, I also have extensive experience providing **Executive and Administrative Support**. I have handled calendar and inbox management, meeting coordination, task and deadline tracking, stakeholder follow-ups, document preparation, CRM updates, research, reporting, SOP creation, file organization, and day-to-day operational support.
I am comfortable working independently in a remote environment and communicating with clients, brokers, lenders, executives, vendors, and internal teams. I am highly organized, detail-oriented, proactive, and confident managing multiple priorities while ensuring nothing falls through the cracks.
**Key Skills:**
* Australian Mortgage Loan Processing
* End-to-End Loan Administration
* PAYG & Self-Employed Income Assessment
* Serviceability Calculations
* ApplyOnline & Lender Portals
* Valuation Ordering & Loan Tracking
* Broker, Lender & Client Communication
* Executive & Administrative Support
* Calendar & Inbox Management
* CRM & Database Management
* Task & Project Coordination
* Document Preparation & File Management
* SOP & Process Documentation
* Google Workspace & Microsoft Office
* HubSpot, ClickUp, Asana, ----------- & Notion
* Research, Reporting & Data Entry
I am looking for a long-term remote opportunity where I can contribute my experience in **mortgage processing, executive support, operations, and client service** while helping a business stay organized, efficient, and responsive.
