Chat Support Specialist with experience handling real-time customer inquiries through messaging and social media platforms. Skilled in providing prompt, friendly, and professional responses while resolving concerns and maintaining positive customer experiences.
Highly organized and detail-oriented, with working knowledge of Microsoft Office, ClickUp, and Buffer to manage tasks, schedules, and communication efficiently. Experienced in supporting brands on Facebook, Instagram, Pinterest, and TikTok. A fast learner who thrives in fast-paced environments and meets deadlines with clear, empathetic communication.
