Hello! I'm Crissy Figueroa, your Truck Dispatcher / Freight Broker Assistant you needed for your team. I can help you save time, reduce workload, keep your trucks loaded consistently and hit daily revenue targets.
Services I offer:
*Search / post loads on load boards (DAT One, DOFT, Freight Center) and TMS platforms (Ascend TMS)
*Communicate with customers about shipment details, delivery or pickup times, and special requests
*Dispatch / schedule drivers to collect and deliver shipments and packages
*Plan predetermined lanes and accommodate route changes as needed
*Prepare dispatch documents (BOL, RC, POD) as well as generating bills and invoices
*Monitor shipment progress using tracking tools (Macropoint, TMS) and provide real-time location updates to brokers and customers
*Maintain records of calls, driver routes, changes, as well as ETAs
*Solve customer & driver issues and concerns
Backed by 10+ years experience in customer service, I bring strong communication, attention to detail, and the ability to manage fast-paced, time-sensitive tasks. If you need dependable support to keep your operations efficient and stress-free, I’m ready to help.
Let's talk! I can start right away. Looking forward to hearing from you!
Check my portfolio: -----------
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