Executive Assistant | Project Coordinator | Operations Support
I don't just manage tasks — I build systems that make businesses run faster, smoother, and smarter.
With 4+ years of hands-on experience supporting fast-paced operations in the travel and insurance industry, I've developed a sharp eye for detail, a bias for proactive action, and a genuine love for keeping complex projects on track.
WHAT I BRING TO THE TABLE:
Project & Operations Management
— Managing multiple active projects simultaneously without anything slipping
— Building clear timelines, status trackers, and follow-up systems
— Creating SOPs and workflow documentation that actually get used
TOOLS I WORK WITH:
— Project Management: ClickUp, Notion, Asana, Trello
— Communication: Slack, MS Teams, Zoom, Google Meet, -----------
— CRMs: GoHighLevel (GHL), HubSpot, Citrix, Amazon Workspace
— Productivity: Google Workspace, Microsoft Office, Calendly, Perplexity
— Creative: Canva, CapCut, Adobe
EXPERIENCE HIGHLIGHTS:
— 4 years at WNS Global Services (Sr. Associate Operations)
— managing passenger claims, coordinating with airlines and insurance providers, resolving escalations, and maintaining accurate documentation across high-volume cases
— OJT at TWireless — HR assistance, technical documentation, data management, and administrative coordination
— Electronics Engineering background — bringing a structured, analytical, systems-thinking mindset to everything I do
I'm the person who sees what needs to happen before being asked. If it involves organization, execution, or keeping things on track — I own it.
Open to long-term remote opportunities. Let's connect!
EA + PM for Smooth Ops & Smart Workflows
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